Thank you for shopping with us! Please read our return and exchange policy carefully before making a purchase.

Customized Leather Products
Since our leather products are custom-made to your specifications, we do NOT accept returns or exchanges on any customized items. Please ensure your order details are correct before confirming your purchase.

Exchanges for Defective or Incorrect Items
If you receive a product that is defective or not the item you ordered, we will gladly offer an exchange.

• Please contact us within 7 days of receiving your order with photos and a description of the issue.

• Once verified, we will arrange the exchange.

Non-Returnable Items

• Customized leather products (no returns or exchanges except for defects or wrong items)

• Final sale items

If you have any questions about your order or our policies, please contact our customer service team — we’re here to help!